POST APPOINTMENT QUESTION

When can you use this request? This form is for submitting any questions you may have related to a recent appointment you had with Dr. Keith within the past 30 days. Please note that this is a single-use request. This follow-up service is complimentary after a paid in-person or Telehealth appointment.

BEFORE YOU PROCEED
This form is for submitting any questions you may have related to a recent appointment you had with Dr. Keith within the past 30 days. Please note that this is a single-use request. This follow-up service is complimentary after a paid in-person or Telehealth appointment.

PLEASE NOTE

If using this form for anything else besides its intended purpose, unfortunately, we’ll need to close the request.

If the issue becomes more complex beyond one reply, an in-person or Telehealth follow-up appointment may be recommended.

Submitting this form after the specified time period or more than once, will result in rejection by the system. In such cases, you will need to choose one of the following options:

1. For updates only: Utilize the “Submit an Update” icon in your Portal.

2. For communicating with Dr. Keith: Complete a Written Mini Consultation form or schedule another appointment through your Portal.

Thank you for understanding!

WHEN CAN I EXPECT A REPLY?

Days: Monday, Tuesday, Thursday and Friday
Hours: 8 AM – 5 PM Pacific Time

Dr. Keith replies to your Post Appointment Question within 2 business days of receipt of request (during the above business hours).

Requests are handled fairly in order of receipt.

HOW IS CARE WITH DR. KEITH DIFFERENT?

Dr. Keith goes beyond the standard veterinary 10-15 minute appointment, dedicating extended time to understand your pet's needs. With a thorough pre-appointment review, personalized consultations vary based on your pet's condition. Dr. Keith ensures a comprehensive, whole-body approach, going beyond simply applying a bandaid. He reviews relevant records before each appointment and provides a detailed plan summary afterward.

WELLNESS CHECK-UPS

Routine check-ups are crucial for maintaining your pet's health. Typically, we recommend annual check-ups for healthy pets, bi-annual check-ups for those aged 8-9 years and older, and more frequent follow-ups for pets with ongoing medical issues, adapting the frequency based on the patient's response to treatment.

WHAT WE CAN'T PROVIDE

We focus on providing specialized care, but certain procedures like diagnostics, invasive treatments, sedation, anesthesia, and surgery are referred to the patient's general veterinarian.

HAVE A GENERAL VETERINARIAN

Maintain a relationship with a general veterinarian to help you take care of urgent issues, tests, diagnostics, and surgery that we cannot perform.

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For emergencies, contact your local emergency animal hospital.

For more common questions and additional information, please visit our FAQs page.