PET RECORDS PORTAL

This form is for you to upload your pet’s records or to book a request for records assistance.

PET RECORDS PORTAL

This form is for you to upload or request assistance for your pet records. Pet parents are required to provide a minimum of three years of medical pet records before Dr. Keith sees your pet for the first time (unless the pet was not under your care and records are unavailable). Additionally, before any appointment, you are obligated to source/upload records if you have consulted with another vet/specialist for the current issue.

HOW TO SOURCE YOUR PET RECORDS CORRECTLY
  1. Call or email the veterinary clinics that your pet has been to in the last 3 years.
  2. Request that they email you your pet’s complete record and include doctor’s notes, lab reports, radiographs/ and any other diagnostic results. (we do not want invoices or discharge instructions.)
  3. The veterinary clinic will email you those records.
  4. When you receive the records, download them to your computer and rename the file to include your pet’s first name, last name and where the record came from.
  5. Log into your portal and upload the records by using the Upload Pet Records icon.

RECOMMENDATIONS

Dr. Keith is a specialty veterinarian, and there are things we do differently than conventional veterinary practices. Please familiarize yourself with our recommendations.

HOW IS CARE WITH DR. KEITH DIFFERENT?

Dr. Keith goes beyond the standard veterinary 10-15 minute appointment, dedicating extended time to understand your pet's needs. With a thorough pre-appointment review, personalized consultations vary based on your pet's condition. Dr. Keith ensures a comprehensive, whole-body approach, going beyond simply applying a bandaid. He reviews relevant records before each appointment and provides a detailed plan summary afterward.

WELLNESS CHECK-UPS

Routine check-ups are crucial for maintaining your pet's health. Typically, we recommend annual check-ups for healthy pets, bi-annual check-ups for those aged 8-9 years and older, and more frequent follow-ups for pets with ongoing medical issues, adapting the frequency based on the patient's response to treatment.

WHAT WE CAN'T PROVIDE

We focus on providing specialized care, but certain procedures like diagnostics, invasive treatments, sedation, anesthesia, and surgery are referred to the patient's general veterinarian.

HAVE A GENERAL VETERINARIAN

Maintain a relationship with a general veterinarian to help you take care of urgent issues, tests, diagnostics, and surgery that we cannot perform.

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For emergencies, contact your local emergency animal hospital.

For more common questions and additional information, please visit our FAQs page.